Create custom lumbar pillows for all your indoor or outdoor applications. Provide extra support for your lower back with our unique selection! Start by choosing from hundreds of indoor, Sunbrella, Outdura & Robert Allen fabrics in a variety of colors and patterns.

Please Note: Pillow dimensions are based on measuring along the edge of the pillow, not the width of the stuffed pillow. Once filled with poly fiber, the height and width will be slightly less than the measurements ordered. For example, a 12" x 12" pillow will have finished dimensions of 11" x 11". For more information, please read our How to Measure a Throw Pillow information page.

Fabric Samples:

Because of variations from one computer screen to another, it's difficult to precisely match fabric color on our website. We suggest that you purchase fabric samples if color matching is important to your individual buying decision. To order fabric samples, click the "Sample" button on the top menu while viewing the fabric of your choice in our Fabric Selection Tool. From there you will be able to cart your sample. You may also purchase fabrics by the yard by clicking the "Order" button on the top menu.

Customer's Own Material:

Highland Taylor can create custom products using fabric you already own! Simply choose Customer Fabric (COMFAB) as your fabric selection. (COMFAB is usually listed first in our Fabric Gallery.) There is a one-time (per order), non-refundable $25.00 charge for the handling of your material. Please read our COM Procedures for more information.

Return Policy:

Custom orders are NON RETURNABLE and CANNOT BE CANCELLED once placed due to the custom and made-to-order processes involved.
Any problems or concerns with custom-made products must be reported within 5 business days of receipt. Our workmanship is guaranteed within 6 months of receipt of your custom-made product. Please contact customer service with your concerns.
For more information, please read our Terms & Conditions.

Shipping:

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This item ships via FedEx or UPS (depending on your zip code). If you have a large quantity order, it will ship via FedEx Freight or a standard LTL carrier. Once shipped, you will receive a tracking number via the email address you provide. Ground shipments usually arrive within 2-5 business days after shipment. Normally, our shipments do NOT require a signature and will be left on your doorstep if you are not available at the time of delivery.
Please inspect the package when it arrives to determine if damage occurred during shipping. If the packaging is crushed, wet or severely damaged, reject the shipment and do not sign for it. The item will be returned to us, which allows us to file a claim. If damage during shipping is discovered after delivery, contact customer service immediately so a claim can be filed. Please retain all damaged items and shipping materials, as the carrier may need to perform an inspection.
Please note that UPS and FedEx shipments cannot be delivered to PO boxes.

Satisfaction:

At Highland Taylor, customer satisfaction is a measure of how products and services supplied by our company meet or surpass your expectations. Through our testimonies, our satisfied customers speak for themselves. Every day we strive to ensure that all of our customer needs and expectations are met. We want to establish and maintain a relationship that is built on QUALITY products and service that Highland Taylor provides to both commercial and residential clients worldwide.

Product Specifications:

Approximate Shipping Weight: 3.00 pounds